Quicklet Keeps You Informed: How Lean has Improved Life for our Landlords and Tenants

In the ever-evolving world of property management, Quicklet stands out by leveraging Lean principles to enhance our business operations and provide exceptional service to our clients.

 

Here are just a handful of the ways we've made life easier for our clients this year:

 

Tailoring Your Preferences and Keeping You Informed

We've added more personal touches to our processes for landlords, taking note of contact preferences and creating numerous guides to ensure our landlords have everything to handthat they need, even outside of office hours. This is in addition to our 24/7 maintenance tool for easy reporting of issues, anytime of day or night.

 

Tenant Emails and Guides

We've invested time and resources into our handy tenant guidance, from how to troubleshoot boiler issues to maintenance guides. We want our tenants to find our property management services as convenient as possible, a win for both tenants and landlords!

 

Time and Energy Given to Improving Our Processes

We introduced 30 minutes per day per employee dedicated to improving our processes.

The result? Streamlined output, service improvements and more productive staff. This investment has been huge across the board and it has help us to achieve massive growth over the past year.

 

Attractive Terms = Attracting Staff

Adopting a huge focus on staff wellbeing has helped us to attract a wealth of talented, experienced and qualified staff over the past year. Across our business, we start each morning with yoga, sharing our gratitudes and team updates over a cup of coffee to get us fired up for the day. Our team culture is incredibly important to us and has helped us to find the best and brightest candidates as we've expanded.

 

Interested in making your own life easier? Landlords, get in touch now to see how we can simplify your property management with our lean approach!